Monday, September 7, 2015

Dynamics AX client crashing/closing automatically

Today I faced a very weird issue where Dynamics Ax client was getting closed just after displaying the splash screen. I thought maybe the client is corrupt so I tried reinstalling the Ax client but it didn't work.

I even tried clearing the AUC files, restarting AOS, restarting server but all went vain. And then I noticed that a windows service named "User Access Logging Service" was in stopped state. So I restarted it and things started working perfectly.

As the service was stopped so AX wasn't able to authenticate the user trying to login.

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